Your privacy matters
Last updated: January 15, 2026
1. Introduction
SyncWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.
By using SyncWave, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Account Information
When you create an account, we collect your email address, username, and password. If you sign up using a third-party service (Google, GitHub), we receive your name, email, and profile picture from that service.
Profile Information
You may choose to provide additional information such as your display name, bio, profile picture, and links to social media profiles.
Content and Files
We store the music projects, audio files, and other content you create or upload to SyncWave. This includes MIDI data, audio recordings, and project settings.
Usage Information
We automatically collect information about how you use SyncWave, including features accessed, time spent, and interactions with other users.
Device Information
We collect information about the device and browser you use, including IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Enable collaboration features and social interactions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information
- For collaboration: Your username and profile are visible to collaborators on shared projects
- Service providers: With third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal requirements: When required by law or to protect our rights and safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Restrict or object to certain processing
To exercise these rights, please contact us at privacy@syncwave.app.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect it.
9. Children's Privacy
SyncWave is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@syncwave.app